Jess here, maker & big cheese behind Poorwill (formally, Aegis Handcraft); welcome to my online shop!
Please look around, save, share, shop, or hang out; whatever it may be, know I hella appreciate you & your time!
I handcraft all sorts of goodies from my workshop in Alameda, CA. I'm a queer, late-identified Autistic, pop-culture lovin', film/tv binger, armchair sociologist, law & beauty school dropout, baby & postnatal personal assistant & all sorts of special interests enthusiast that loves to make & create all kinds of art & ways to connect with others.
If & when I'm not making and creating things, I enjoy hanging out with my Boo and loved ones and cuddling with my gatos, George & Frank.
Thank you for visiting my space!
💗-Jess

Hey there! I'm so excited you're interested in getting some Poorwill handcrafted goods. Here is some noteworthy information before you place your order:

Firstly, I cannot accept returns or issue refunds due to Poorwill goods' individual and distinctive craftsmanship. So please double-check your order before you finalize it. But don't worry, if you think you've made a mistake, let me know immediately, and I'll do my best to help you.

Also, I carefully inspect each piece before sending it out to you. I stand by my work with a lifetime warranty, encouraging and accepting repairs, alteration, and mending commissions. If you find any defects in your item, contact me with your name, contact information, photos, and a description of the problem at thepoorwillway@gmail.com, and I'll make sure to make it right.

Finally, all Poorwill goods are slow-made, so it may take some time to produce and ship them to you. But don't worry; all orders over $50 are eligible for free shipping via USPS domestic standard mail unless otherwise specified. And for international orders, be aware that you may experience some customs fees, but I'm not responsible for those charges. Check with your country's customs duty fee information for cost rates.

Thanks for choosing Poorwill, and let me know if you have any questions!

As the maker and big cheese behind Poorwill, I am deeply committed to quality, transparency, and ethical craftsmanship. I thoughtfully and slowly create well-made and handcrafted goods using grade materials, resulting in steadfast goods that last. My adoration for innovation and merit drives me to push the boundaries of what's possible and challenge the culture of fast fashion. I'm dedicated to crafting goods that meet diverse needs, promote responsible consumption, and support fair labor practices. I believe in the power of collaboration and value the opportunity to work with talented artists and makers who share the vision for a more sustainable future.

I build Poorwill goods to last, but even the most durable products may need occasional TLC. That's why I am here to help! If you ever find that your Poorwill product needs repairs or mending, don't hesitate to get in touch with me. I am forever ready to assist and ensure your product is back in working condition. A well-made product should last for years, and with a bit of love and care, your Poorwill product can be just as good as new. Contact me today, and let's get your Poorwill product back in tip-top shape!

I understand things change, and sometimes your Poorwill (Aegis Handcraft) goods may no longer fit your needs. That's why I offer a trade-in program so that you can get new or updated Poorwill products in exchange for your gently used ones. Whether you've outgrown your current bag or are simply ready for a new style, my trade-in program is here to help you easily make the switch. Not only does this program allow you to refresh your collection, but it also allows me to give new life to your previously loved Poorwill goods. By trading in your gently used Poorwill products, you're helping to reduce waste, conserve resources, and contribute to a more sustainable future. Join me in my mission to give new life to previously loved Poorwill (Aegis Handcraft) goods and swap your previously loved goods for something new today!

Regardless of your question or concern, I'm here to help.
Contact me at thepoorwillway@gmail.com, and I'll be happy to assist you with any queries or issues. Whether you need help with your order, have questions about our products, or want to give feedback, I'm here to listen and assist.
Please email me at thepoorwillway@gmail.com, and let's get the conversation started!
I'm looking forward to hearing from you!